Customer Service

After 26 years in the headset repair business we understand that you, our customer, are the most important person. We offer a high quality repair service with reliable, next working day delivery to Mainland UK and are always here for FREE impartial advice for all of your headset needs including expert technical support.

We supply to call-centres, small office or home workers and our experienced account managers can give independent advice, providing solutions tailored to meet your individual needs.

To Contact Us

Customer Service e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Call us on FREEphone 0800 587 7740 ( Monday – Friday 0800 – 1800 hrs UK time )

Write to us at:
The Headset Repair Centre
Headset Sales Ltd
PO Box 42
Birkenhead
CH41 8FP


It would help us offer you the very best service if , when contacting us, you had the following information to hand:


Your Name
Your Address
Your Contact Number
The Original Order Number and/or our Invoice Number ( if applicable)
A Brief Description of the fault.

All warranty items should be returned to:
Headset Sales Ltd,
Warranty Returns,
PO Box 42,
Birkenhead,
CH41 8FP

If you wish to send us goods By Courier (e.g. DHL):
Please call for alternative, courier delivery address.
Please do not send to PO Box above.

 

All our headset repairs carry a SIX month guarantee. Our refurbished headsets carry a  FULL TWELVE MONTH WARRANTY.

ALL prices displayed on this website EXCLUDE VAT & CARRIAGE. VAT & Carriage will be added at the checkout at the current rate.

Be sure to take a look at our special offers. Click here for full details of our offers: Special Offers